Our Policies
Cookie Policy
We use cookies for a variety of reasons detailed below. Unfortunately, in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site.
What Are Cookies
As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or ‘break’ certain elements of the sites functionality. For more general information on cookies see the Wikipedia article on HTTP Cookies.
How We Use Cookies
We use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.
Disabling Cookies
You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the this site. Therefore it is recommended that you do not disable cookies.
The Cookies We Set
When you submit data to through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.
Third Party Cookies
In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.
This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.
For more information on Google Analytics cookies, see the official Google Analytics page.
From time to time we test new features and make subtle changes to the way that the site is delivered. When we are still testing new features these cookies may be used to ensure that you receive a consistent experience whilst on the site whilst ensuring we understand which optimisations our users appreciate the most.
More Information
Hopefully that has clarified things for you and as was previously mentioned if there is something that you aren’t sure whether you need or not it’s usually safer to leave cookies enabled in case it does interact with one of the features you use on our site.
However if you are still looking for more information then you can contact us through one of our preferred contact methods.
Phone: 089 428 0194
Our Policies
Privacy Policy
Tolka Valley Pitch & Putt has created this privacy policy to demonstrate our commitment to privacy. The following information is designed to help you understand what information we collect and how we handle and use this information. Whether you’re a visitor or a member, your personal data is of the utmost importance to us.
Contact
Tolka Valley Pitch & Putt is located Ballyboggan Road, Northside, Co. Dublin. Any queries can be posted to the above address or by email [email protected] or phone: 089 428 0194
Personal Identification Information
We may collect personal identification information from Members or Visitors in a variety of ways, including, but not limited to, when Members or Visitors visits our website, fills out an enquiry form, responds to a survey, enters a competition, makes a dinner or golf reservation, books a golf lesson, or any other activity or service we make available. Members and Visitors may be asked for, as appropriate, name, email address, mailing address, phone number etc… We will collect personal identification information from Members or Visitors only if they voluntarily submit such information to us, whether it is on our website, over the phone or through a visit to our facility. Members and Visitors can refuse to supply certain information, but they may not be able to take advantage of many of our services or facilities as a result.
Any personal data which needs to be collected from a Member or Visitor under the age of sixteen, their consent will be obtained from a parent or guardian, in relation to golf bookings, golf lessons and golf camps etc… as per data regulations. We do not hand out any members information to fellow members or visitors without their prior consent.
Any photography obtained from events or competitions taking place at the club will only be obtained with prior consent of the Member or Visitor.
Purpose For Collecting Such Information
Tolka Valley Pitch & Putt may collect and use Members or Visitors personal information for the following purposes, which you have provided us with consent to do so:
You may wish to submit an information request or contact form to the club, participate in one of our promotions or subscribe to our e-mail or postal mail lists and making a booking in the Pro Shop or Restaurant. In response, we may ask for information such as your name, email address, postal address and/or phone number. In the event you opt to provide us with this information, we will only use it for the purpose specified and consented to. Information collected on this website, over the phone or by staff in the clubhouse may be used to: enter your email in our promotions, send marketing communications or surveys to you, respond to your questions or suggestions, improve the quality of your visit to our facility.
If you decide to make an online booking on our website, you will be linked to a Booking Engine provided by our Booking Management System partner. In the case of booking or making a restaurant reservation over the phone, our staff follow a strict privacy policy and procedure to make sure your data is kept secure. In the case of making a golf booking over the phone our staff will input your data onto our booking management system. We understand that security remains the primary concern for our Members and Visitors and we have chosen our Booking Management System partner carefully.
We may contact Members in relation to their membership and provide weekly updates and newsletters to our Members, which they can unsubscribe from at any time. We also provide safety updates in the form of SMS messages in regard to the course being open or closed for play or play being delayed.
To help provide the best possible experience to our Members and Visitors we may contact them in relation promotions or events which we are holding.
We may need to contact visitors in relation to confirmation of a booking. This might include a golf booking, restaurant reservation or golf lesson etc… and the contact method will be over the phone, email, SMS etc…
For health, safety and security purposes, we do collect CCTV footage at the facility. This data is deleted after 60 days. This footage is used for monitoring the security of the facility, for the health, safety and welfare of users of the facility, including staff. This footage will be shared with the appropriate bodies for the purpose of a criminal, health or safety prosecution. We will block out any Members or Visitors identification who are not part of the prosecution.
All information sent to this website, if in an SSL session, is encrypted and protected against disclosure to third parties.
Retention Period
Personal data that we process for any purpose or purposes will only be kept for as long Members or Visitors are happy for us to retain such data and to receive our newsletters.
Members or Visitors have the opportunity to opt out from receiving newsletters, SMS updates etc… at any time.
Our systems will delete the Members or Visitors data after one year if our newsletters have never been opened or engaged with. We may retain the following personal data as follows:
Name, address, email address, phone number, and transaction history will be retained.
Tolka Valley Pitch & Putt’s policy is to periodically review all data supplied and obtained and delete data which is no longer necessary.
Right To Be Informed
You have a right to receive fair processing information.
Updating, Verifying Personal Data
Tolka Valley Pitch & Putt requires the need to store accurate, complete and up to date data. Members or Visitors have the right to update or rectify their information. Tolka Valley Pitch & Putt reserves the right to take such actions to ensure accuracy, including but not limited to contacting Members or Visitors by any reasonable manner.
Right Of Access To Your Personal Data
You have the right to erase your personal data in several circumstances, these include:
• Withdrawing consent
• If the Member or Visitor’s personal data is to be deleted to comply with a legal obligation
• The personal data was processed unlawfully
• Where the Member or Visitor’s personal data is no longer necessary regarding the purpose in which it was collected for
• Where the Member or Visitor’s objects to the processing and there is no requirement to continue processing
Right To Restrict Processing
You have the right suppress or block the processing of personal data.
Right To Object
You have the right to object to the following:
• Processing which is based on legitimate interests or the performance of a task in the public interest / exercise of official authority
• Direct marketing
Right To Data Portability
You have the right to obtain their data and reuse it for their own purposes across different services.
Right In Relation To Automated Decision Making And Profiling
You have the right not to be subject to a decision when:
• It produces a legal effect or something similar significant effect on the data subject
• It is based on automated processing
How We Protect Your Information
For data stored on our Management Systems and/or throughout our premises, we adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information.
Online, all sensitive and private data exchanged between our website, Members or Visitors happens over a SSL secured communication channel and is encrypted and protected with digital signatures.
Sharing Your Personal Information
We do not sell, trade, or rent Members or Visitors personal identification information to others. We may share your information with external and internal data processors such as Club V1, Golfnet, BRS, Handicap Master and we may use third party service providers to help us operate our business and website or administer activities on our behalf, such as sending out newsletters, surveys, running club competitions or handicap purposes. We may share your information with these third parties for those limited purposes provided that you have given us your permission.
Electronic Newsletters
If a Member or Visitor decides to opt-in to our mailing list, they will receive emails that may include club news, updates, related product or service information, etc… If at any time the Member or Visitors would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or Member or Visitor may contact us via our website or through phoning a member of staff. We may use third party service providers to help us operate our business and the website or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.
Changes To This Privacy Policy
Tolka Valley Pitch & Putt has the discretion to update this privacy policy at any time. When we do, we will post a notification on the main page of our website, revise the updated date at the bottom of this page. We encourage Members or Visitors to frequently check this page for any changes and to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
